Most Parts we sell through eBay Motors come with a 30 Day Money Back Guarantee unless otherwise stated.
The 30 Day period starts when you take possession of the part. No labor warranty is provided
In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.
No refund on deposits or unwanted special order parts or special "cut" items.
To return an item you must contact us through eBay Messaging within the 30 Day period to obtain an RMA number (Return Material Authorization)
Original shipping charges and return shipping charges will not be refunded.
Once you obtain an RMA number, please ship the item back to us at the below address along with all proper documentation and original RMA number:
The Parts Farm
ATTN: eBay Returns
1572 Ross Bowen Road
Lyons, GA 30436
The Parts Farm ships to US addresses within the 48 continental states only via UPS Ground.
NO Alaska, Hawaii, Puerto Rico, APO, FPO, or PO Boxes please.
International Shipping is available at this time on select parts only. Please see the individual listing and its Shipping Tab for availability to your location.
Pick up at our facilities is available. Please send us an eBay Message prior to your purchase to arrange pick up. All parts are shipped within 1-2 business days of purchase unless otherwise stated.
Please allow 5-10 business days for delivery of your part(s). Most areas within the continental US receive their items within 5 business days. No expedited shipping options are available at this time.
If an item arrives damaged, please contact us immediately through eBay Messaging within at least 24 hours for further instructions.
If you have a question about a part's vehicle fit, please contact us BEFORE purchasing through eBay's Messaging System or contact our customer service department at (912) 526-3080.
Our hours are:
Monday - Friday 10:00AM - 6:00PM
Saturday - Sunday Closed
Our main contact method is through eBay Messages. We try to answer all messages within 24 hours.
If we are unable to answer your questions before the listing ends, the item will be re-listed again soon for you to purchase.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to re-buildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Parts Grading. A standard code system is used to communicate the condition and quality of a part between automotive recyclers, automotive repair shops, and insurers. Knowing how these codes are used will help you understand whether the part meets your expectations before you buy it and what you can expect from the part when you receive it.
- The highest quality part. It is of low miles and/or exceptional condition for its age.
- The second level quality part. It is of average miles and normal condition for its age.
- The third level quality part. It has high miles and/or light damage.